Capital Program Management for Public Works Agencies and Facilities Managers

Capital Program Management is the process of controlling the design and construction of a very large project or multiple projects requiring program-wide budgeting, prioritizing, scheduling and project control, while using limited common resources. These may be part of a Capital Improvement Program (CIP) for public works agencies and municipal, institutional, or industrial facility managers. Or, they can be multiple projects for architect/engineers, software developers or industrial engineering groups.

Special Skills are Required
Program management requires special skills in multiple areas:

	Managing individual projects, multiple projects within CIP programs, and multiple programs.
	Understanding the planning and design process, and construction methods and practice.
	Technical understanding of industrial/institution buildings or roads, water, sewage, and other public works.
	Familiarity with computer cost and schedule tracking software and systems.
	A strong grasp of management organization, structure, process, and procedures.
	People skills to involve, motivate and guide agency or facility managers and staff.
	An appreciation of the political process involved in approving and building public projects or industrial facilities for one or more user groups.

Pinnell/Busch has expertise in all these areas. We are experienced in large consulting engineering firms, manufacturers, and public agencies. And, our licensed engineers have extensive consulting experience with facilities managers and public works agencies.

Services
We offer the following services to help you develop or improve your program management system, document your policies and procedures, and train your personnel.

	Program Management Systems and Software to help you develop and install complete cost and scheduling control systems that track projects and personnel needs to ensure that adequate resources are available and that critical activities are completed on time. Our experience will prevent loss of funding or budget carryovers due to inability to start or complete projects on time.
	Project and Program Management Policies, Procedures, and Manuals to help your staff develop improved policies and procedures and then clearly document them so that all personnel are working off the same page.
	Management Studies, Support Services, and General Consulting to assist you with organizational development, Total Quality Management (TQM) implementation, facilities plans, transportation plans, planning and budgeting, road maintenance studies, and management plans for large capital programs.
	Technical Support Programs for Minority/Woman-Owned/Emerging Small Business Contractors to help municipalities establish sheltered market programs for emerging small business, minority or woman-owned contractors. We have experience helping M/W/ESB contractors first to bid on public works projects and then to avoid problems that can lead to delays, cost overruns, defective work, and business failure.
	Dispute Management Programs to set up a comprehensive program to prevent and resolve claims, based on partnering, good documentation, and a no-nonsense approach to disputes. We have experience working with owners, designers, contractors, subcontractors, and others.
	Training to increase the skills of your staff. Investing in your people is essential. We have extensive experience training staff in large and small businesses all over the Northwest. We have taught over 400 seminars and have upcoming workshops in project and program management, estimating, teambuilding, critical path scheduling, construction management, dispute avoidance and resolution, change order management, TQM, strategic planning, etc.
	Project Support Services on Individual Projects to provide professional services in estimating, scheduling, partnering, claims defense, and other services on individual projects.

Experience
Go to Experience to see a representative list of experience. Call for references.