Library
HOW TO GET PAID
for Construction Changes
Contractors use this book to arm themselves with current tools and techniques for resolving construction claims and protecting their profit margin. Owners use the book to prepare independent evaluation of claims and time extension requests. Filled with case studies and examples of damage calculations, this book gives you clear guidelines for the proper documentation of a dispute... and explains how to decide on the best course of action to settle each claim. You'll learn to apply step-by-step methods and checklists to resolve both large and small claims and to minimize disputes and potential claims through good recordkeeping and contract administration and win/win negotiation.
To purchase, contact:
Pinnell/Busch, Inc.
6420 SW Macadam Avenue, Suite 330
Portland, Oregon 97239
(503) 293-6280 phone
(503) 293-6284 fax
info@pinnellbusch.com
Paperback: $75.00 + Shipping & Handling
Hardcover: $95.00 + Shipping & Handling
Book Reviews:
“. . . a comprehensive claims manual
that should come in handy for
contractors, attorneys, and construction
professionals. . . . the book (also) provides
information about avoiding and resolving
construction disputes. . . . a valuable
reference for those who have considerable
experience . . . a readable explanation of
procedures for beginners and students."
Cindy Fazzi
Dispute Resolution Journal
American Arbitration Association
Full Article
". . . the package is comprehensive and well
presented. The book is extremely well
organized. Its fourteen chapters provide a
step-by-step, easy-to-understand approach
to preparing and resolving change order
requests and claims. I would certainly rate it among the top two or three books ever written on this subject."
James F. Nagle
The Construction Lawyer
American Bar Association
Full Article
TRAINING FOR DISPUTE AVOIDANCE AND RESOLUTION
We offer a variety of training opportunities based on HOW TO GET PAID for Construction Changes. These training sessions are geared toward contractors, project owners, attorneys and architect/engineers, and can vary from one-hour seminars, or professional society dinners, to full day workshops. Steve Pinnell has presented over 600 training sessions in the continental US, Alaska, Hawaii, Asia, and Europe.
HOW TO AVOID CLAIMS is a recent example
of a two day workshop, which was sponsored by the Oregon Chapter of the Associated General Contractors and the Oregon Department of Transportation
“One Corps of Engineers’ employee re-
cently used the schedule analysis tech-
niques presented to reduce the proposed settlement on a $700k impact and delay claim from $300k to $140k.”
Hank Payne
USACE
after a four-day curriculum for
the US Army Corps of Engineers

COMPANY BROCHURES
At Pinnell/Busch we serve a wide range of clients ranging from contractors and subcontractors, to designers, architect/engineers, attorneys, and project owners - including public work agencies, facility managers, developers, high-tech companies and many others. Each of these client types has specific needs that we can meet. These brochures are meant to summarize our services and experiences.

PROJECT DOCUMENTS
Our project documents are for client/team use on current projects or, for those that aren't confidential, as a resource for other clients and professionals. These materials are available in an accessible central location for team review of documents and work in progress. Once a project is complete, if client approved, they may continue to be available as a guide to others and to demonstrate our capabilities.

ARTICLES AND PUBLICATIONS
CM/GC & Alternative Contracting Methods- CM/GC Contracting - NL6
- Alternative Contract Delivery Methods - PBI
- Turnkey Contracts for Sewage Treatment Plants - ASCE
- Zoo 'CM/GC Best Practices
- Additional CM/GC Reference Documents
Construction Defects
Construction Consulting
- Recordkeeping and Notice for Fair Payment for Delay and Impact - NL9
- Project Success Focus - NL3.1
- Bottom Line Management Goals - NL3.1
- Bottom Line Management Steps - NL1
- Bottom Line Management is Both a New and an Old Idea Worth Noting - DJC
- 'Low Bidders' Need a Marketing Plan - DJC
- Marketing Plan Blueprint for Success - DJC
- Strategic Plans To Know Your Market - DJC
- Taking Steps to Boost Your Bottom Line is Top Priority - DJC
- Job Site Management: Making Projects an All-Around Success - DJC
- Investing in Your People Boosts Your Bottom Line - DJC
- Spend Time Developing 'Team' - DJC
- Upcoming Projects and the Impact on Site Management - DJC
Claims and Dispute Resolution
- Subcontractor Claims - NL7
- How To Get Paid - NL4
- Dispute Management Programs - NL2
- Resolution Solutions - ASCE
- Dispute Management Programs - PBI (pdf)
- Claim Prevention and Resolution for Public Works - PMI (pdf)
- Steps to Avoid Project Disputes - DJC
- Managing Disputes Critical to the Bottom Line - DJC
- Claims Management is an Effective Dispute Deterrent - DJC
- Scheduling Best Practices to Avoid Changes, Delays, and Claims - AGC
- Can This Project Be Saved? - AGC
- Dispute Management Programs - PMI
- The Contractor's Dispute Management Program - DJC
- Construction Scheduling Disputes: Proving Entitlement - ABA
- A Professional Approach to Construction Disputes - CFMA
Partnering and Teambuilding
- Partnering - NL3.2
- Partnering and the Management of Construction Disputes - AAA
- Partnering Can Help Avoid Most Contract Disputes - DJC
Project and Program Management
- Program Management to Avoid Cost Over-runs and Schedule Delays - NL9
- Investing Time, Money In Prevention Helps Smooth Project Woes - DJC
- How Do You Measure the Quality of Your Project Management - PMI
- Quality Management - DJC
- Project Management in a Multi-Project Environment - ME
- Software Can Aid Public-Works Management - AC&C
- Construction/Engineering Management: A Comparison - ASCE
- Matrix Management: A Blend of Functional Departments - AWWA
Risk Assessment and Management
- Portland Aerial Tram Risk Assessment Report - PBI (pdf)
- Tram Goes Up Again - Oregonian (pdf)
- PMI College of Scheduling
'Best Practices' - May05
Scheduling and Cost Estimating
- Scheduling Best Practices to Avoid Changes, Delays, and Claims - NL8
- Scheduling Tricks and Traps - NL7
- Construction Scheduling - NL6
- Reviewing and Approving Contractor Schedules - NL4
- Cost Estimating - NL3.2
- Master Scheduling Specification - PBI (pdf)
- Critical Path Scheduling: An Overview and a Practical Alternative - ASCE
- How's Your Schedule? - DJC
Training



